product manager.
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product manager.

job type.
department.

We are looking for a skilled product manager who can effectively manage product build outs with various groups of internal and external stakeholders in a consulting environment. You must be able to work with a fast moving team that ships beautiful and high fidelity products to customers by managing the overall schedule, budget, product requirements, and client relationship, while interfacing with the design team who deliver the UX and UI designs and the engineering team who builds it. We run our teams with Agile Methodology.

You will have the following responsibilities:

Product strategy.

Depending on the project, you may work with clients to help develop their product strategy. This might include recommending user research and overseeing the execution of it, more deeply digging into the problem the client wants to solve through product development, and advising the client on key product decisions such as pricing, the product roadmap, and prioritization of features.

Client management.
You are the first point of contact for a client, meeting with them regularly to help craft the plan to implement their product, keeping them updated on progress, managing their expectations, and advising them on key choices related to the project. To be successful, you will have to anticipate client concerns, listen deeply and well to the client, develop rapport with the client so they feel comfortable talking about positive and negative aspects of how the project is going, and, ideally, become their trusted advisor. It also means that you are the client’s advocate to ensure that work always is aligned with the client’s expectations, that you present the client options when scope and budget conflict, that you clearly articulate the client’s requirements to design and engineering, and that you clearly translate design and engineering questions and concerns to the client.

Project budget and task management.

You are ultimately accountable for the success of your projects, which means managing the budget, schedule, development of and adherence to client requirements, and quality of the work produced. You do this by working closely with the head of the design and engineering teams and with individual designers, analysts, engineers and data scientists, leveraging lateral relationships in the organization to bring together a beautiful product or insightful outcome for the client. You are supported by the Head of Product and a team of product managers who can provide advice on how to navigate difficult situations. This includes:

  • Developing product requirement documents that contain user stories, user acceptance criteria, and specific client requirement details like third party integrations  
  • Developing internal project resource estimates and managing against them
  • Manage and prioritizing the backlog, leading sprint planning meetings, entering tickets into Jira and managing client expectations around sprint delivery through regular reporting
  • Using metrics such as burndown and velocity to report progress to the client
  • Anticipating project risks and proactively designing solutions to client challenges that maximize deliverable value, while minimizing Fabius negative events
  • Verifying that user acceptance criteria are met, with support from QA and design, before shipping features to the client

Sales support, project scoping and estimating.

Working with the CEO and sales team, you will be responsible for scoping out an individual project’s requirements with the client, writing Scopes of Work (SOWs) and working with the design and engineering teams to estimate the level of effort (in hours) and creating a project budget for a bid. This will also include:

  • Meeting with clients to determine feasibility, requirements and risks for consulting projects
  • Developing relationships with prospective or existing clients to help further the sales process
  • Looking for opportunities to increase and/or extend our scope of work with a particular client in a way that is mutually beneficial to both parties, and then executing that scope of work increase with the client

Supporting process improvements.
You will support the Head of Product in improving our internal processes that ensure a positive customer experience and value for the customer. We are a constantly improving organization and welcome all members of the team to make suggestions on how we can improve.

characteristics

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  • Ownership mindset of the projects you are managing and their success - and failures; comfortable exercising influence to ensure a positive outcome when it may not “be your job”  
  • Self-starter who will proactively solve problems, engage others to improve processes, and speak up when necessary
  • Anticipatory skills to see possible risks before they happen, come up with creative solutions to prevent or mitigate them and to be able to put yourself in the client’s shoes
  • Ability to think big picture about what the client is really trying to accomplish; what we build is a solution to a problem and we are our clients’ strategic partners to solve problems, not just build products
  • Strong communication skills both internally and with clients, such as being able to explain technical issues in plain English to non-technical clients, gracefully but effectively have hard conversations, and communicating effectively across disciplines to design and engineering
  • Strong attention to detail; our fast paced environment requires adherence to quality control processes
  • Ability to distill complex ideas into a simple explanation, which might include explaining technical issues to clients in plain English, finding the important points amidst noisy data, and/or putting together a presentation that clearly articulates a compelling plan, with supporting evidence or data

preferred.

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  • Experience with Agile in a fast paced environment; prior use of Jira or similar software
  • Experience with consulting/client management, particularly effectively managing more than one client at the same time
  • Experience defining and executing product strategy, working with interdisciplinary teams that may not directly report to you but work collaboratively on a particular product or part of a product
  • Experience researching and distilling customer feedback into actionable design and engineering tasks

about fabius.

Fabius Labs is a full service product agency providing strategy, software, data, and technical support from mission-aligned talent. We serve clients that advance humanity while promoting free speech, the free market, and liberty. Whether that is a big internet company creating a product to reach millions of users, an education entity expanding access to high quality curriculum, or a brand that sells snacks and supplements to promote a healthy lifestyle, we work for a variety of industries with varying needs. We help our clients by:

  • Finding and deeply understanding their target customers
  • Optimizing their operations, organizational structure and resource allocation
  • Designing intuitive user experiences, delightful brands, and beautiful graphics
  • Helping them answer critical business questions with their data
  • Building and shipping MVPs on web and mobile
  • Auditing and refactoring existing technical stacks
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Fabius Labs is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.